Having Courageous Conversations
Having Courageous Conversations is a practical, high-impact course designed to help professionals handle difficult discussions with greater confidence, clarity, and professionalism.
It explores why challenging conversations are often avoided, how behaviour, emotion, assumptions, and personality differences can influence reactions, and how to prepare for and structure conversations in a constructive way.
Participants learn practical approaches to communicating clearly, managing defensiveness, and agreeing positive next steps, helping to build stronger relationships, greater accountability, and a healthier workplace culture.
Build Confidence
Develop the skills and self-assurance to approach difficult conversations calmly, clearly, and professionally.
Learn practical techniques to manage defensiveness, reduce tension, and keep conversations focused on positive outcomes.
Handle Challenge Constructively
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